Privacy Policy
We (also referred to as “We”, “Us” or “Our”) are committed to safeguarding your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide when using the Lunexa Vault website (the “website”).
Principles We Stand Ready to Defend:
- To ensure transparency in how we collect and process your personal information:
Our goal is to empower you to make informed decisions about collecting and processing your personal data. That’s why we’ve developed this website. We use a variety of methods and procedures to give you clear, relevant information on personal data use.
If we determine that you require specific details, we will provide them at the appropriate date and time.
If you have any questions or need clarification on any limitations imposed by law, we are happy to help. You can reach us via email at the address below: info@lunexa-vault.com
- We will use personal data solely for the purposes outlined in this policy.
We may process Personal Data for various purposes, such as providing the website to you, connecting you with third-party trading platforms (‘Services’), enhancing the site, protecting our rights and interests, facilitating the maintenance and delivery of the Services, complying with regulatory or legal obligations, and conducting administrative and business activities to support the Services.
We also process personal data to gain a deeper understanding of your preferences and needs.
- Use effective tools to protect your personal data rights:
We offer comprehensive resources to help you exercise your rights. Contact us at any time to request access to your personal data. You can ask us to correct or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We will accommodate your requests.
- Safeguard your personal data:
While we cannot guarantee the complete security of your personal data, we remain committed to continuously employing a variety of methods and techniques to keep your personal data protected at all times.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data the company collects from individuals and how it processes, shares with third parties, secures, and otherwise manages that data.
This Policy concerns information about identified or identifiable natural persons. An identifiable natural person is someone who can be recognized directly or through additional information we hold or access.
The Policy defines “processing” as any operation involving the collection or use of personal data. It includes the management, structuring and storage of personal data.
Our services are intended for a general audience and are not designed for individuals under 18. We do not knowingly seek or collect personal information from anyone under the age of 18, nor do we allow them to use our services. If we learn that we have inadvertently obtained information about minors, we will promptly erase it.
2. Which personal data do we hold about you?
When you access our services, channels or website, we collect personal data. In some cases, we may ask you to provide this information directly. In others, we gather personal data by analysing your use of our services and channels or through information supplied by our third-party partners.
3. You are not required to disclose personal information to the company, nor will you face any consequences.
But you are under no obligation to provide us with any personal data. However, in certain circumstances, declining to share this information may hamper our ability to offer services or impede users’ access to the website.
4. What types of personal data can we collect? When you visit our website, we collect the following personal information:
This includes details of your online activity log, traffic data (including IP address, access date and time), chosen language, software crash logs, browser type, and device information. This collected data is non-personal and cannot be used to identify you.
Personal data we receive from you: any personal information you choose to provide to us at your discretion when accessing a third-party online trading platform through our service.
Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number and email address.
5. Legal Basis and Reasons for Processing Personal Data
The company processes your personal data for the purposes outlined in this section, in accordance with the applicable legal basis.
Without a valid legal basis, the company cannot use personal data concerning you. The legal grounds on which the company may process your personal data are:
- You have provided consent to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to meet their legitimate interests, for example enhancing our services or defending legal claims.
- Processing must comply with legal obligations.
Contact us via email for more information about the processing required to safeguard legitimate interests.
Below is a list of the reasons and legal bases on which we may use the personal data you provide.
Provide your personal information to third parties at your request to gain access to digital trading
If you request it, we may ask you to provide personal data to forward to third-party companies.
You have consented to the processing of your personal data for one or more reasons.
To address your requests, questions, or concerns, we require personal data to assist you with any inquiries regarding our services.
We must process the legitimate interests of our company or those of third parties.
To meet any legal, administrative or judicial obligation, personal data is processed in compliance with legal requirements.
Processing is required to comply with legal obligations.
To enhance our services, we may use personal data. This includes, among other things, any crash or malfunction reports we collect in relation to the services.
The company’s legitimate interests, or those of a third party, must be processed.
Preventing Fraud and Misuse of Our Services
To perform and manage activities in line with our service requirements, we handle back-office functions, business development, strategic decision-making, oversight mechanisms, etc.
The company’s legitimate interests and those of third parties must be processed.
To analyze a variety of issues and support sound decision-making, we employ diverse analytical techniques, including statistical methods.
The legitimate interests of the company or a third party must be processed.
To protect our assets, rights and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims. Accordingly, personal data may be collected and processed by us to safeguard these rights, interests and assets, or those of third parties, in strict compliance with all applicable laws, regulations, agreements, terms and policies.
The company’s legitimate interests or those of a third party must be processed.
6. Transfer of Personal Data to Third Parties
The company may also share personal data with third-party service providers, such as hosting and storage companies, including IP address information and analyses of user experiences.
You can also request that we share certain personal data about you with third-party trading platforms. In such cases, we will provide the personal information you supplied to us to these external trading platforms. The use of your personal data will be governed by their respective privacy policies. Your information may be shared with multiple trading platforms.
The Company may share personal data with affiliated entities or business partners. This provides the Company with the resources needed to enhance and improve the products and services it offers its customers.
If it becomes necessary to protect the rights of third parties or assets, the Company may disclose personal data to regulatory, local, or other official authorities.
We may also share your personal data with potential investors or buyers, lenders to our company or any group company in the event of such a transaction (including the transfer or sale of assets belonging to the company or any other group entity), or as part of any merger, restructuring, consolidation or bankruptcy involving our company or any group business.
7. Third-Party Cookies and Services
We may employ third-party services—such as advertising partners or analytics providers. These companies may use cookies or other technologies.
Cookies are small text files stored on your device each time you visit or access the website. They collect information about your browsing habits and preferences to enhance your user experience, keep track of settings and personalise products and services you may enjoy. Cookies also support website statistics and analytics.
Some of the cookies we use are session cookies. They’re temporarily downloaded to your device and last only until you close your browser. Other cookies are persistent, remaining on your device for a set period of time after you’ve closed your browser. Persistent cookies help the website recognise you as a returning user and enable you to return to the site more easily next time.
Types of cookies:
We may use them for their intended purpose:
Cookies are strictly necessary
These cookies are essential to enable the features you’ve requested and to navigate our website. They also allow us to provide the information, products and services you’ve asked for.
They are necessary for your device to download and stream data, enabling you to browse the website, use its features, and revisit pages you've previously accessed.
Cookies collect personal data, including your username and last login date, to confirm your login status on the site.
Session cookies are cleared when you close your web browser.
Functionality cookies
Cookies allow us to recognize you each time you visit our site and store your preferences and settings.
They remain valid until their expiry date and are retained even after you close your browser.
Cookies for performance
We use cookies to gather statistical data on the site’s performance and enhance the user experience. They also allow us to analyze visitor interactions on our website.
Cookies store anonymous data that isn’t associated with any identifiable natural person.
These cookies are removed when you close your browser. Other cookies remain valid indefinitely.
Cookies have been blocked or removed
To block or remove cookies, adjust your browser’s settings. Below are links to instructions for several of the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please note that some or all website functions and features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
The Company will retain your personal data for as long as necessary to fulfil the processing purposes outlined in this policy, or for any extended period permitted by applicable laws, regulations, policies, or relevant orders.
We will share your information with third-party trading platforms for 12 months. If you consent, we will extend this sharing for another 12 months.
We regularly review the Personal Data we retain to ensure it is no longer needed.
9. Transfers of personal information to third countries or international organizations
Your personal information may be transferred to other countries (for example, to a third country outside your place of residence) or to international organizations and jurisdictions. The company takes all necessary steps to protect the personal data you provide and ensures that data subjects can assert their rights and access effective legal recourse.
All individuals residing in the EEA (European Economic Area) have access to these protections and safeguards.
- Transfer to a third country or international organisation that the European Commission has recognised as providing adequate protection for personal data under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the “GDPR”)
- The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities in the viro Article 46 (2) (a).
- The transfer was carried out in compliance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. You can view these clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The company can provide details of the security measures used to protect your personal data when it is transferred to third-party countries or international organisations. For more information, email info@wealthwaydigital.uk
10. Protection of Personal Data
We have implemented robust organizational and technical measures to protect personal data. These safeguards prevent accidental or unlawful destruction, loss or alteration of personal data.
We cannot guarantee that your personal data will remain completely secure, nor can we be held liable for any intangible, incidental or consequential damages arising from its use or disclosure. This includes, but is not limited to, any data compromised due to transmission errors, unauthorised third-party access or any other cause beyond our control.
If legal or other obligations beyond our control arise, we may need to disclose your personal data to third parties, such as public authorities. We cannot guarantee the security measures these third parties will apply to your personal data in such cases.
Personal data transferred over the web can never be completely secure. The Company cannot guarantee the protection of any personal data you send to us via the Internet.
11. Hyperlinks to third-party websites
We provide links to third-party websites and applications on this site. These external sites and apps operate independently of our company. We are not responsible for how they collect or process personal data. This Policy does not apply to any activities carried out on or through those sites or apps.
When visiting any third-party website or app we recommend, please review its privacy policy before accessing or using the service. We also advise that you only share personal data with them.
12. Amendments to this Policy
We reserve the right to modify this Policy at any time. When we update this Policy, we will notify you by posting the revised version on our website. For substantial revisions, we will also use appropriate channels to inform you and publish an announcement on our website. Unless stated otherwise, all changes take effect upon publication of the revised Policy.
13. Your Rights Regarding Your Personal Information
You have the right to ask us to verify the accuracy of any personal data we hold about you, correct any errors, and delete personal information that is no longer necessary. You may also restrict the scope of how your personal information is processed.
If you reside in the European Economic Area (EEA), please refer to this page:
You have rights regarding the personal data you provide and may exercise them at any time. To do so, send your request by email to the address below.
Access rights
The Company can verify the accuracy of personal data it processes about you. If so, you can access your personal data.
The Company will provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
The right to access personal data must not infringe upon the rights and freedoms of others. If fulfilling a request would harm another individual’s rights or freedoms, the company may refuse to comply or limit its ability to fulfil the request.
Right to rectification
The Company may correct any inaccurate personal data. You may request that any incomplete personal data concerning you be updated, taking into account the purpose of processing.
Right to Erasure
The following reasons apply: (a) Personal data are no longer required for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of personal data based on legitimate interests pursued by us or by a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be removed to meet the company's lawful obligations.
This right does not apply if processing is necessary (a) to fulfill a legal obligation under European Union or member state law; or (b) to create, exercise, or defend legal rights.
Processing restrictions
If you have any concerns about the accuracy of your personal data, you can ask the company to restrict its processing.
If you request that your personal data be restricted, we may only retain it with your consent, to establish, exercise, or defend legal rights, to protect the rights of another natural person, or when necessary for reasons of substantial public interest within the European Union or a member state.
Right to Data Portability
If an automated system processes your data based on your consent or a contract to which you are a party, you have the legal right to review the personal information you have provided to the company.
You are entitled to request the direct transfer of your personal data from the company to another controller, where technically feasible. Your right to erasure remains unaffected when you exercise your right to data portability. The right to data portability does not infringe on the rights or freedoms of others.
Right to challenge
You have the right to object at any time to any processing of your personal data based on the company’s or a third-party’s legitimate interests. This right is not limited to profiling conducted under those interests. If we demonstrate compelling legitimate grounds for processing your personal data, however, we may continue processing unless you demonstrate that your rights, freedoms or interests, or the exercise, establishment or defense of legal rights, override those grounds.
With respect to direct marketing, you have the right at any time to object to the processing of personal data concerning you.
Right to Decline Consent
You may withdraw your consent for us to process your personal data at any time. This will not affect the legality or lawfulness of any processing undertaken based on your consent before its withdrawal.
You have the right to file a complaint with your supervising authority.
You may file an appeal with the supervisory authority established by any member state to protect individuals' fundamental rights regarding personal data processing within the European Union.
Your rights regarding your personal data may be restricted by EU and Member State laws, as outlined in Section 13.
We will provide the information you requested under Section 13 of this agreement within one month of receiving your request. If necessary, depending on the nature or volume of requests, this timeframe may be extended by up to two months. Within one month of receipt, we will inform you of any extension and the reasons for it.
Provided it does not conflict with section 13 of the law, any information you request under section 13 will be supplied free of charge. However, if a request is unjustified, excessive or repetitive, we may impose a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. In such cases, we also reserve the right to decline the request.
If we have any doubts about the identity of the person submitting a request, the company might ask for further information to verify their identity.